David Novick & Associates, LLC provides consulting services for organizations that seek to improve their communications, both internal and external. For internal communication, we help teams, especially cross-functional teams, work together more effectively. For external communications, we provide expert evaluation of user experience, help systems, and documentation.
Dr. Novick, principal consultant, has provided consulting services since 1990. He earned a Ph.D. in computer and information science from the University of Oregon and a J.D. from Harvard Law School. He has authored or co-authored over 65 refereed academic publications, primarily in the fields of dialog modeling, usability evaluation, and help systems.